Understanding shipping terms helps you plan procurement and budget effectively. RFU Motion offers flexible shipping options to meet your timeline and cost requirements.
1. Global Delivery Network
We ship to customers worldwide using a combination of:
- Air freight: For urgent requirements, samples, and small orders (5-7 business days transit)
- Ocean freight: For bulk orders, standard delivery (15-40 business days transit)
- Rail freight: For European destinations, cost-effective alternative (20-30 business days transit)
2. DDP Delivery (Delivered Duty Paid)
DDP is our most comprehensive shipping service. We handle all aspects of delivery:
- ✓ Export customs clearance
- ✓ Freight charges
- ✓ Import customs clearance
- ✓ Duties and taxes
- ✓ Final delivery to door
DDP is available for qualified orders to:
- United States: Continental US — Minimum order value applies
- European Union: Germany, France, Italy, Spain, Netherlands, Belgium, Poland — Minimum order value applies
- Southeast Asia: Thailand, Vietnam, Malaysia, Indonesia, Singapore — Minimum order value applies
Terms vary by order volume and value. Contact us for specific requirements.
3. Other Shipping Terms
- EXW (Ex Works): Goods picked up from our facility — Buyer responsible for all freight, customs, insurance
- FOB (Free on Board): Goods delivered to named port of shipment — Buyer responsible for main freight and beyond
- CIF (Cost, Insurance, Freight): Includes insurance and freight to destination port — Buyer responsible for import customs and local delivery
- CFR (Cost and Freight): Freight to destination port included — Buyer responsible for insurance, import customs, local delivery
4. Shipping Time Estimates
- United States: Air 5-7 business days / Ocean 20-30 business days
- Europe: Air 4-6 business days / Ocean 25-40 business days
- Southeast Asia: Air 2-4 business days / Ocean 10-20 business days
- Middle East: Air 5-7 business days / Ocean 25-35 business days
- Australia: Air 5-8 business days / Ocean 20-30 business days
Lead time excludes order processing (typically 3-15 business days, depending on product availability). Once the order is ready, we will arrange shipment immediately. The transit times above are estimates for the package to arrive at the destination country's customs and do not include customs clearance. Actual delivery time is subject to local customs processing. Any delays or additional charges (e.g., duties, taxes) incurred during customs clearance are the buyer's responsibility, unless DDP terms apply.
5. Packaging
All products are packaged to withstand international shipping:
- Anti-rust treatment applied
- Individual bubble wrap or foam protection
- Reinforced export cartons or wooden crates for heavy items
- Palletized for ocean freight (sea shipments)
Pro Tip:
For urgent needs, ask about our express air freight option — delivery in as little as 3-5 business days to major international airports.
Frequently Asked Questions
Q: Can you ship to my country if it's not listed for DDP?
A: Yes, we can ship to virtually any country using EXW, FOB, or CIF terms.
Q: How do I know which shipping option is best for my order?
A: Contact us with your destination, order weight/volume, and required delivery date—we'll recommend the optimal option.
Q: Do you offer insurance?
A: Yes, insurance is available for all shipments at additional cost.
Conclusion
Contact our logistics team for a customized shipping solution based on your destination, timeline, and budget.