Support & Knowledge

Technical resources to help you select, apply, and maintain RFU Motion products.

Technical Articles & Guides

Frequently Asked Questions

Q: What is your lead time for standard products?

A: Standard products: 7-15 days. Custom products: 20-30 days depending on complexity.

Q: Do you offer DDP shipping?

A: Yes! DDP (Delivered Duty Paid) is available for USA, Germany, France, Italy, Spain, Thailand, Vietnam, Malaysia, and Indonesia. Terms apply based on order volume.

Q: Can you customize ball screw end machining?

A: Absolutely. We offer custom shaft ends, special threads, keyways, and non-standard lengths.

Q: Do you provide technical support for installation?

A: Yes, our engineering team provides remote support, documentation, and on-site training for large projects.

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